NDIS Diabetes management
at True Living
Diabetes management
at true living
Our approach focuses on education, consistency, and person-centred care that is always guided by clear care plans and clinical oversight.
Within their scope of practice, trained NDIS support workers can assist participants with day-to-day diabetes management. This includes guiding appropriate food choices, supporting medication routines, monitoring blood glucose levels as outlined in the care plan, and encouraging gentle exercise and daily movement to support overall wellbeing.
With the right training, clear documentation, and guidance from a registered nurse, support workers play an important role in delivering safe and consistent diabetes support tailored to each individual.
The level of diabetes support provided varies depending on the type of service and the role of the support worker.
Diabetes Support in Supported Independent Living (SIL)
For participants receiving Supported Independent Living (SIL), diabetes care within a support worker’s scope may include:
- Supporting participants to check blood glucose levels in line with their care plan
- Preparing and assisting with meals according to dietary and nutrition guidelines
- Ensuring medications and insulin are stored and supported safely, as directed
- Recording and reporting blood glucose readings, food intake, and any concerns
- Recognising signs of high or low blood sugar and escalating promptly for medical support
- Assisting with diabetes care tasks, excluding insulin injection unless performed by a qualified health professional
All diabetes-related supports are delivered in line with individual care plans and under the guidance of a registered nurse to ensure safety and consistency.
Diabetes Support in Community Participation
Community Participation support workers have a different scope of practice. These staff do not handle medical equipment or medications. Instead, their role focuses on supporting independence and informed choice.
Community Participation staff may prompt or guide participants to use educational resources provided by True Living or their healthcare team, encourage healthy routines, and support awareness around diabetes management. They are also responsible for recording, reporting, and documenting observations at the same standard as SIL staff.
Scope of Practice and Clinical Oversight
To ensure participant safety, some tasks are always outside a support worker’s scope. Support workers do not:
- Make independent clinical decisions
- Administer or inject insulin
- Change medication timing or dosage
- Alter care plans without approval
These responsibilities are reserved for qualified health professionals. Any concerns outside the care plan are escalated to a registered nurse or relevant medical professional. Support workers are trained to respond promptly in emergency situations and use visual aids, such as hypo and hyperglycaemia flowcharts, to guide appropriate action.
The accompanying skills video demonstrates diabetes care tasks that fall within the SIL support worker’s scope and may also be viewed by Community Participation participants who require guidance with diabetes-related routines.
Frequently asked
questions
Ways we can help…
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Yes. Trained NDIS support workers can assist with diabetes management tasks that fall within their scope of practice and are outlined in the participant’s care plan. All support is guided by clinical oversight.